How do I pay for the subscription?
- Open “Settings” in the app
- Tap “Subscription management”
What does the subscription include?
- Location and location history (even offline)
- Loud signal (works even in silent mode)
- SOS signal from your child
- Alerts when your child enters or leaves a zone
- Chat with your child
- Tasks and rewards
Listening isn’t working
This feature is available on Android devices only: on iPhone it conflicts with Apple’s privacy policy.
Recording can fail because:
- your child’s phone has no internet (no mobile data left, or thick walls);
- your child’s phone isn’t fully set up — see the instructions;
- your child deleted the app.
How do I connect the child app to the parent app?
- Install the child version of the app on your child’s phone.
- Open it and enter the numeric code from the parent app. You’ll find the code:
- right after signing up, by tapping “Connect child”,
- or in “Child account settings”, by tapping “Add a child”.
- After entering the code, grant the permissions the app asks for.
Why is my child’s location wrong?
Location is determined using GPS, Wi-Fi and mobile networks:
- GPS — accurate to 5–100 m, may not work indoors.
- Wi-Fi — accurate to 100–300 m.
- Mobile network — accurate to 300–1500 m.
